TERMS AND CONDITIONS

Term and conditions 

1. Payments must be made by cash ,credit card or cheque at completion of the job and a deposit maybe required.

2.Deposits must be paid at least 3 days before work is carried out and deposits are non refundable unless throw fault of our own .

3. Extra charge will be required if travelling through the congestion charge zone and Extra fuel charges may apply when travelling outside M25.

4. Parking and parking fees must be arranged by the customer. Any parking fines must be paid by the customer to the Driver on completion of the job.

5. Job arrival times are estimated. Estimated times are not guaranteed and any work taking longer than estimated is chargeable. Although we always do our best to be on time, circumstances out of our control may cause some delays.

6. Other than by reason of our own negligence, we will not be held liable for the cost that may arise from any damaged goods.

7. Work not included in the quote: Unless agreed by us in writing or verbally, we will not: - Dismantle or assemble unit or system furniture (flat-pack), fitments or fittings. - Disconnect, reconnect, dismantle or re-assemble appliances, fixtures, fittings or equipment take up or lay fitted floor coverings. - Move items from or to a loft, unless properly lit and floored and safe access is provided.

8. Your responsibility: It will be your sole responsibility to: - Take all reasonable steps to ensure that nothing that should be removed is left behind and nothing is taken in error. - Prepare adequately and stabilize all furniture, appliances or electronic equipment prior to their removal and empty all contents. - Additional charges may arise from failure to discharge these responsibilities.

9. Our responsibility: It is our responsibility to deliver your goods to you, undamaged by undamaged we mean in the same condition as they were packed, made ready for transportation or otherwise.

10. quotes are not fixed prices but are based on the information you give and if at the time of work the quote is found to be in-accurate the cost of the quote will increase to meet the demand of the work.

11. court of law.by using our services you the customer agree to all terms and conditions stated on this page of our website and when requesting any other service provided by us.

12. subject to change: our terms and conditions are subject to changes and updates to comply with our service regulations and obligations without prior notice to our old and new customers

Frequently Asked Questions

How do I get a quote?

For small and large office, and house removals we can quote over the phone on 07775 841 811 in person or by email:mail@salfordremovals.com

How much notice do I need to give?

It is advisable to give us 2 weeks notice, however if it is a small move we can generally fit you in within a few days.

Can I do my own packing?

Of course you can! A wide range of packing materials is available to order via our website. Please call us if you need any packing advice.

Will my move be insured?

Limited Liability Goods in Transit Insurance per van-load is included at no extra cost. Please refer to our Terms & Conditions.

What are the quotes based on?

The quote is based on a number of different aspects ranging from what floor of a property you are on, the kind of property, the size of the vehicle needed, number of removals operatives involved, the amount of time necessary to carry out the move and whether any packing is required.

How long will it take to get my quotation?

The average turnaround for a quotation is generally within 24 hours of the request and Peak times 48 hours of the request. However, it may take longer if there is additional information required, such as an access check at your destination.

Do I need to organize parking?

If parking is difficult outside your property or is Residents Only, you will need to contact your local council parking department and organize a parking suspension. Please give them a minimum of 5 working days notice.

How do I pay?

We require full payment once the removal has been completed. We accept cheques ,cash and credit cards a receipt will be issued.

Deposit must be made 3 days before the removal service,packing essentials to planning permission ,and the terms of the property advance moving date

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